Testimonials

Renting made stress-free with Birds Nest Property Management

  • “We called on Tim’s assistance when we had a problematic tenant whom we were in the process of taking to the tenancy tribunal. Tim was quick to act and put us immediately at ease as he guided us through the whole process and ultimately, we were successful. Since then Birds Nest has taken over managing our property and we have found both Tim & Jen to be organised, hard-working and fantastic communicators. We would thoroughly recommend them”

    — Gavin and Sue (Owners)

  • “Jen is doing a great job looking after our unit, she is proactive and front foot issues as they arise. She understands the issues and dynamics around having tenants coexist in a situation where you have some shared facilities. Jen has a good grasp of the seemingly constant changes tenancy rules and provides us with regular updates”

    - Owner

  • "Jennifer has been looking after our new build investment property for the past 6 months. During the Christmas/new year period when properties are hard to rent Jennifer thought outside the square to secure great tenants in such a quick and timely manner. We have been impressed at the thorough inspections we receive and the constant communication and updates. We are due to complete our second purchase of an investment property and will definitely be using the services of Birds Nest Property management as we have been so impressed!!"

    — Kirsten and Tom (Owners)

  • “Jennifer Chappell has managed my tenancy for the past 3 years and I have never dealt with an easier, more diligent and honest real estate manager.  Given that she has been responsible for numerous studio units at my large apartment complex, I have never experienced a delay or disappointment from Jennifer.  In regards to time management in repairs or maintenance, appropriate notice given for inspections or scheduled maintenance, regular updates and detailed newsletters Jennifer has been working hard and never left us scratching our heads as to what to expect. I would strongly recommend Jennifer for any real estate management role and have complete confidence in her professional services.”

    — Lydia (Tenant)

  • “Jennifer Chappell was my landlord, for around 6 months, while living at 9 Chancellor St, Richmond Christchurch until Friday the 19th of July 2019. During my tenancy I found Jennifer to be an excellent landlord. She was easy to contact, friendly and responsive with her communication, and then any property issues (there were few) dealt with immediately. When it came to lining up the end of my tenancy period with the start of a new one elsewhere, Jennifer provided some flexibility - and this was really appreciated. I have no hesitation recommending Jennifer in her role as a landlord.”

    - Brett (Tenant)

  • “I’ve been a tenant of Tim & Jen for several years now. I have found them trustworthy, professional, efficient property managers and they can continue to make my rental experience amazing. They’re extremely attentive from problem solving to investing in top-quality furnishing. I can’t thank enough for making me feel so at home under their handling.”

    — Tom Ward (Tenant)